i cant open my minecraft launcher,

Hi Ondřej, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Currently, there's an issue with the Mojang Servers causing this error.



https://x.com/MojangStatus/status/1800101837304987819

You can try a few troubleshooting steps that have worked for some players.

Please, reset the store and try installing the game again.

To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

Then, on the Microsoft Store, type your game name: "Minecraft".

Close the store and reopen it.

Load the game page and click on "Install".

If it still does work, please, look for the purchase in your Transaction History.

Sign in here:

https://account.microsoft.com/billing/orders?period=AllTime&type=All

Then, copy the order number and contact Xbox Support.

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

I hope this helps.

im on a pc, for minecraft i just cant open the launcher and whe i go to the website it says i dont own it

and for FH5 when i open it its stuck on the sign in screen

I open the minecraft launcher, log into my account, and then doesn’t let me play minecraft, i can use the minecraft launcher in the xbox app using gamepass, but cannot play minecraft

Yes tried both launchers still not working...

when opening the Legacy launcher it say Switch to my email to play Minecraft: Java edition the email its refirring to is the email im loggin in with so it feels like i have 2 account and i cant get into the right account because its the same email to both of them

If I do this will it also uninstall the launcher so I can delete my entire Minecraft then re install off the minecraft.net website because like I said in the first message I cant uninstall the launcher and if I delete the .Minecraft file (without deleting the Launcher) am worried it could cause problems with my game all together.