I can't open Minecraft on my Xbox one

Hi Polish, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This is a license error code: https://support.xbox.com/help/errors/error-code-0x803F8001

Please, try installing the legacy launcher.

https://aka.ms/minecraftClientWindows

Select "Download Windows Legacy Launcher"

Start the launcher.

Let me know if it works!

I can't make my NAT types open on my Xbox one but my Xbox 360 is open

The problem is, I still can't open the one through the mojang launcher...

When I click "Minecraft Dungeons" through the Minecraft launcher, it still makes me open up my microsoft account... and the game was purchased through the Mojang account... So when I try that, it stills directs me to buy the game.

I'm just a bit confused as to how this works and it appears I'm not the only one...

Thanks,

Hello!

Thank you for your answer, but I already have minecraft on my xbox one. I mean that I have minecraft lastest version, but I don't have xbox one edition. So I can't transfer my saves to minecraft lastest version.(I bought minecraft yesterday)

Actually yes I do. My game for some reason now opens normally BUT when it opens it says to ''unlock the full game'' even though I'm logged in in my account that has minecraft, and when I click the buy button it takes me to microsoft store for minecraft which I can't buy because I own it already. The game seems to fluctuate between these two issues, One minute I can't open the game after closing it and another when It actually opens it makes it seem like I don't own the game. I am at a loss for words now I am so frustrated with how annoying this is I literally reinstalled both the game and the launcher multiple times and can't even play a game I own.