I can't open any of my app's or games

If you haven't tried yet, you can reset your console, which sometimes helps:

Settings > Select Restart Console > Select Yes to confirm

The console will restart and you can try launching your game/app once again. Let us know if that works!

What is going on its been two day can't open the achievement app on any game

When I open any app., it only stays open for 5-10 seconds and as of 3 months ago I can't access any of my xbox music, all scores are gone from games. I am getting charged every month and can't use it for anything. I'll click on an app., then click on the
start button of a game and it just goes right down to the bottom corner. So in April and May, things were running great! I don't know what happeneng

Hi, Carson! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

I'm sorry to hear you've been experiencing some issues with your console.

I believe additional information is needed.

If you don't mind, please answer the following questions:

- Which Xbox One model do you have?

- Is your console part of the Insider program?

- Do you have any external storage devices plugged into your console?

Thank you.

Hi Ali, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, can you give us some more details?

Do you receive an error message? What happens when you try to open a game?

Are you using Windows 8?