I can’t navigate my menu or dashboard on my xbox series S

Discus and support I can’t navigate my menu or dashboard on my xbox series S in XBoX on Consoles to solve the problem; When ever i try navigating the menu it’ll bring me back to the first tile on whatever menu i’m on. I’ve tried restarting my xbox by multiple ways... Discussion in 'XBoX on Consoles' started by TylorSansone, Apr 26, 2022.

  1. TylorSansone
    TylorSansone Guest

    I can’t navigate my menu or dashboard on my xbox series S


    When ever i try navigating the menu it’ll bring me back to the first tile on whatever menu i’m on. I’ve tried restarting my xbox by multiple ways including unplugging it , holding the xbox button for 10 seconds and even doing the power cycle restart but nothing has worked please help .

    :)
     
    TylorSansone, Apr 26, 2022
    #1
  2. Ronnieee Win User

    I can’t navigate my menu or dashboard on my xbox series S

    I see. Does your console have a power button? Did you try the hard reset by holding down the power button?
  3. Ronnieee Win User

    I can’t navigate my menu or dashboard on my xbox series S

    Hi there! This is Ronnie, your fellow Xbox gamer.

    Nice to meet you and I hope you are having a great day!

    I understand you need help.

    Thank you for doing all those steps.

    The next best option would actually be to check if your console requires an update and it seems you are not getting a prompt after your troubleshooting.

    I suggest to do an offline update instead.

    To use the Offline System Update, you'll need:

    A Windows-based PC with an Internet connection and a USB port

    A USB flash drive with a minimum 6 GB of space formatted as NTFS

    Please also follow the steps and download the file here:

    https://support.xbox.com/help/hardware-network/...
  4. Ronnieee Win User

    I can’t navigate my menu or dashboard on my xbox series S

    You're welcome. Feel free to check back if you have more questions.

    Enjoy your day!
  5. TylorSansone Win User

    I can’t navigate my menu or dashboard on my xbox series S

    i did the offline update and followed all the steps but sadly it didn’t fix the issue
  6. TylorSansone Win User

    I can’t navigate my menu or dashboard on my xbox series S

    thank you for the help i’ll give this a shot and let you know the results i hope you have a great day !
Thema:

I can’t navigate my menu or dashboard on my xbox series S

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