I Can't migrate my account

JoaoGabriel9999 · Jan 20, 2015

Hello, My account was of USA live, But i want to migrate to Brazilian live, When I try to migrate my account Appears this error message: "There's a problem completing you move right now...Blah blah blah". Help Please.

PS: lately the Microsoft're wavering much with your consumers. Do you not think?

:)

ngocphi · Jan 20, 2015

Can't migrate my account

two things first you have to meet the condition a of migration

First the region you migrating to must be an Xbox LIVE region

What region are you trying to move to

2nd call support to see if there is conditions that prevent you from migrating like billing issues or non Adult account etc

topert-[xboxvenue] · Jan 20, 2015

Can't migrate my account

This has been an on-going issue. Already talked to multiple chat supports and they got no clue how to solve. I've already waited the required 3 months to change but didn't work.

nevillefarrell · Jan 20, 2015

Have you Migrated in the past? if yes how long ago was it ?

Kikabea100

so there is no way I can't access my migrated minecraft account (I don't remember the email that was created when the account was migrated, only the original email used for the creation of the minecraft account)?

ZawZawZawZaw2

Hey, I can't log into minecraft after migrating my account to outlook.

My issue is that when I was migrating, apparently I had a Microsoft account that shared the name and tag ofmy gmail account (*** Email address is removed for privacy *** for outlook) , and I was able to migrate it that way, but now I can't log in using that email anymore, and it's telling me to use my outlook account, even though I am.

Is there a fix to this, or am I screwed?

HydreRikimaru

So i migrated my account but... my region can't allow me to play the game...

mostlyhi

I wasn't given a code, only a migration demand.

I was given a copy of Bedrock upon release, and it was available on my Mojang account.

Now, due to the migration, I can't even login through my Mojang account anymore.

Mister Mascot

Hey there topert,

As ngocphi mentioned, there are a few conditions that could restrict you from being able to migrate your account. From the guide

HERE

"Conditions that can prevent you from changing your country/region
If you’re prevented from changing the country/region for your Xbox, it may be for one of the reasons below:

You changed country/regions within the last three months.
Your account is currently suspended (for example, the credit card on one of your subscriptions has expired).
You are a minor (as defined by applicable law) in your current country/region and will not be a minor in the region you’re moving to.
You are not a minor (as defined by applicable law) in your current country/region but will be considered a minor in the country/region you’re moving to.
You have a balance due on your Xbox subscription."

To clarify, do any of these reasons sound like they could be affecting you? The one that's most common is you've recently changed the region within the last 3 months.

Let us know!

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I Can't migrate my account