I can't login

Hello Microsoft

I can't login on xbox app pc I have error code every times .

I put my windows up to date as forza honrizon 3 not work and the forza works but the problem and the xbox application in the microsoft store that does not work I look at the solution on the internet see the official website of microsoft no way to find the
problem.

thanks, Microsoft



:)

 

I can't login anymore

I usually use the Xbox-App on Windows 10. But since a week I can't log in anymore.

The error code is (0x409) 0x80080300. I don't know what to do?

Help is appreciated!

 

I can't login anymore

Hey there LunaSkalli,

We have some steps
here that can help you troubleshoot the Xbox app. Hope those help out! Let us know how it goes.

_______________________________________________________



Xbox Forums Staff





Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement
issues? Check our sticky HERE for the best info.

 

Hi,

Having a corrupted profile is one of the possible reasons why you are unable to sign in on the Xbox app. To help you resolve this issue, we need to collect more information. Kindly answer the questions below:

• When did the issue start?
• Have you tried signing in a different account and check if the issue persists?
• Have you tried uninstalling and reinstalling the Xbox app?
• How are you connected to the Internet is it wired or wireless?

In the meantime, you may run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Windows Store.

Run the troubleshooter for Windows apps

 

Since I had problems with the game forza horizon 3, so I had to make a windows update.

Yes I tried to log in to another account and still have the same problem.

Yes several times.

I am in wireless connection.

.

 

Thanks for answering the questions above. To further isolate this issue, we suggest that you perform the steps below:

Step 1: Check for updates for apps and games from Windows Store. To do this, you may refer to the link below:

Click here

Step 2: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files. Choose Temporary files.
6. Click Remove files.

Step 4: Kindly try using wired connection and check if the issue persists.

Notify us with the results, so that we can assist you further.

 

hi I tried to do that but no way to make it work but I realized that when I restart my pc for 2 minutes but connection was blocked but I was in (connection to my box) in suite I am gone into the windows and network settings and i disable the proxy and i
start xbox and it works! but after a while xbox did not capture anything etc so I go back to the windows settings and I can see that the proxy was reactivated automatically so I do not understand anything ...

Thanks ,

 

Hello again Microsoft,

I try all your methods but still the same result.

Try anything that works, what should I do?

 

Thanks for the update and for additional information. Proxy server settings that continually override the system settings is usually attributed to a system virus. To resolve this kind of issue, we suggest that you perform a virus scan on your system, make
sure that your antivirus software has the latest signature installed.

Keep us updated.

 

Hello again Microsoft,

I can not find any way to fix it from the disabled proxy I try everything antivirus see at the internet explorer setting .....

If you had a software or other to solve the problem because I have no other solutions ...

Thank you,

.

 

Thanks for keeping us always updated. The issue with your proxy that keeps on activating itself even after you disabled it, we suggest that you post this on the link below.

Click here

Should you need further assistance, feel free to post anytime.