I can't login to my profile on the XBoxOne.

DanSkelley · Nov 2, 2019

When I try logging into my profile on XboxOne it gives me this error "0x80045C01" and stupidly tells me to try Xbox Assist which is impossible if I can't log in.

:)

Carlos65

Xbox One error code: 87DD000F

I can't login to my profile on XboxOne

DanSkelley

Yes, I can login at the website, and the network connection is functioning fine the console downloads updates and stuff. After the hard restart, my profile is initially logged in but within a few seconds I get a message something went wrong with that same
error code. 0x80045C01.

If I do a hardreset with the network intentionally off my profile will be logged in until I restore the network connection.

Edit: Still can't login on my xbox, If I create a new account that one can login and out but not my actual account.

In the end I solved the problem my removing and readding my account to the xbox.

XBF Steven R

Hi DanSkelley,

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
the troubleshooting steps listed above didn't fix the issue.

Thank you and have a great day!

BakyOsijekHr

Just to add. I suppose you can log in on the website?

WPAK

Hi there,

be sure to try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

http://support.xbox.com/xbox-one/console/power-cycle-console

To see if that solves the issue.

If it fails run the network test on the console and check the results

Let us know the results

I can't login to my profile on the XBoxOne.