I can't login to my microsoft account on minecraft website

Hi again, sorry for the delayed reply, I honestly have idea what happened but all of a sudden it started working again and I don't understand why this was happening at all. Anyway, thank you very much for your help and I guess the problem is solved.

Hi,

Thank you for your reply.

Based on your description, it seems like there is a restriction for you to sign into the website that keeps you on login page only. We notice that you stated you have tried to use different browser you cannot login still. Here are few things for isolation of the issue:

1. Do you mind trying to use another device like smartphone and try to use the browser and sign in?
   
2. Is your PC for personal use, school or work use? Is this connected to a domain?
   
3. Kindly disable antivirus, antimalware, VPN, firewall, proxy and PC Optimizer if you have it installed in your PC.
   
4. Try different network or try hotspot from your mobile data.
   
5. In relation to the login issue you encounter, may we know what browsers do you use?
   
6. May we know if the browsers you use have add-ons?
   

We will look forward for your update.

Regards,

Hello,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to login to your account on Minecraft website. Let us check on this together and sort this out in timely manner for you to get back to gaming.

Based on your description, you had this issue few days ago and you cannot sign into your account. We would like to isolate the issue whether this is a Microsoft account issue or the in-game account issue. Please provide more details for the following question:

1. May we ask if you can sign into your account on Microsoft website? Please use this link: account.microsoft.com
   
2. What edition (Java, Bedrock, Education, etc.) of Minecraft did you play and in what device (Android, iOS, PC, Xbox Console, etc.)?
   
3. Can you sign into the game using your Microsoft account?
   
4. Please provide us a screenshot of the issue, conceal your personal information like gamertag/username, email address, and full name.
   

Here are support articles related to your Minecraft account issues:

Having Trouble Accessing Your Minecraft Account? | Minecraft Help

Minecraft: Java Edition Login Issues FAQ | Minecraft Help

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello,

Thank you for getting back to us.

We are pleased to know that everything is up and running now.

Please do not hesitate to ask the community anytime just in case you have any questions in the future.

To help other customers searching for help on related issues, please feel free to mark the response you found most helpful by clicking “Yes” on the bottom of that post. This will ensure the helpful responses are most visible when searching (and you can vote more than once if the solution was spread over multiple posts).



Kind regards,

1. Didn't work on my phone either
   
2. My PC is for personal use and It's t connected to a domain
   
3. I don't use the programs mentioned
   
4. Didn't work either
   
5. I tried Microsoft Edge, Google chrome and Opera
   
6. Yes, I'm using Adblock for example (that I turned off on Minecraft websites, to see if it would work). But I only have these on Google chrome, and as I wrote, I have also tried on Microsoft edge, where I don't have any add-ons