I can't log into my xbox one profile

Hi Zeroice,

The issues began before I cancelled the subscriptions.

My son's still can't play shared games unless my profile is logged in

But if I'm logged in to one xbox, then it logs me out of the other xbox.

So both son's can't play at the same time, why can't they play these games from their profiles?

If you are playing games your friend owns on your account, you will need to set his account on your home xbox, to do this, log into your friends account and go over to settings. Then go to personalization and click home xbox, click make make this my home
xbox.

If what you mean is that you cant sign into any account then try doing a hard restart by holding the power button on your console for 10 seconds then restart the console.

Sorry to hear it. Currently there is an issue that impacting Xbox Live. It is possible that this is why you may not be able to log in. Please give it a few hours then try again. https://support.xbox.com/xbox-live-status

I'm assuming he's trying to play on the One, you will need to set the console as your Home console. This will allow you to share the gold subscription with the other accounts on the console so they can log in and play on their accounts without needing yours
logged in. https://support.xbox.com/games/game-setup/my-home-xbox

Try to perform a hard rest on your console, also known as a power cycle or full reboot, cold restart can help fix this any of this issues.

To perform a hard restart, hold the power button on your Xbox console for 10 seconds while your console is on. This will power down Your console. When the 10 seconds period is over press the power button to power up you console again, And the green start
up screen will display.

Your cache would be cleared, Some of your setting would be reverted, But your data are preserved, and all your issues should be resolved.