I can't log into my xbox live account

I can't log in any of my accounts, even if they aren't connected with xbox live.

Hi Sean! I'm more than happy to help you!

I'm sorry you are experiencing this with your Xbox Live account. No worries, let me help you sort this out.

Based on your description, you can only access the games and apps on your console if you are using the Xbox account that installed them in the first place unless that account is set as home Xbox for game sharing.

Furthermore, if you are trying to play the games, you will need to access the Xbox account where the games were purchased to confirm their licenses.

If that account was 11 years old and it has not been used ever since, it is possible that the account was permanently closed and expired within 2 years of inactivity.

However, you can still try to recover your account just in case the account has not been expired yet by submitting your request via the account recovery web form: (If you still remember or you can still find your email address.)

https://account.live.com/acsr

After submitting the form, you will be contacted on your contact alternate email within normally 1-2 hours maximum time of 24 hours. Once they validate your account, you will receive a reset password link that will take you back access to your account.

If you completely forgot the email address of that account, please follow the instructions to recover the email address using the link below:

https://support.xbox.com/en-US/help/account-profile/manage-account/forgot-microsoft-account-solution

You may also check this link for reference:

https://answers.microsoft.com/thread/56a5a7e6-c569-4a7f-8d6a-eb8a1355e34d

Just a gentle reminder that we are only Microsoft gamers just like you here in this community. We are not Microsoft employees and we do not have tools to access your account.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Sounds like I'm having the same problem. I started a post with;

"I can't get logged/signed into my account and connected to xbox live at the same time. It just started tonight. If I do a network connection test it logs me out, and THEN I'm connected to xbox live. But if I try to log into my profie/account it kicks me
off of my live connection!"

Nothing related to xbox live seems to be working now. I can't log into my account. I also can't cloud save any games.

And I can't actually figure out how to get into my account b/c I have to be logged into Xbox Live to get my account info...