I can't log into my personal account on the website. minecraft.net where did I buy the...

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Go to the Minecraft Website (Minecraft.net) and log into your Account you had to create when buying the game. Now there should be a download page where you can download and install the game on as many devices as you please.

Hello Dericka,

That's the thing. There is no error.
I can log in just fine. But after the transfer, the game is just not there anymore.
The launcher shows me both the Java and the Windows version as something I have to buy.

And I can't log into my Mojang account because it appears to be gone.
That makes sense I suppose as I completed the transfer but... how do I now verify that I owned the game?

So yea. Where did the game go? What was the point of transferring accounts?

Edit: Okay, I think I managed to log into my old account on minecraft.net but... the game is gone there too?
What in the hell happend.

Thanks.

Hello,

I have several solutions that might be able to help.

Did you in fact buy it and where charged?

Where you logged into the correct account?

Did you by chance by the Disk version by mistake? *You said MS store. I assume you mean website*

Zero

Update: I got into minecraft.net via my Email for my account, is it still lost, or now that I logged into minecraft.net. could I access an play on my account again?

I'm not a Microsoft or Minecraft employee, I'm just a user helping other users. But you can send that suggestion to Minecraft support for sure.

I'm glad it is resolved now. If you need anything else, please let me know.