i cant log in to my account

Since you couldn't reset the password through the email listed in the security information you will need to submit an account recovery form here => Recover your account (live.com)

Hi there,

For something like that you are probably best off contacting support via this link

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

- Press and hold the Xbox button and the Eject button to hear a beep to turn on the console. - You will hear a beep immediately and a second beep 10 seconds later.

- The power light will flash before the second beep.

- Do not release until the second triggering beep.

Observation. If you have an Xbox One S All-Digital Edition, you will need to keep both the Xbox button and the Link button, as the console does not have an Eject button.

Hello Antonio,

Sorry for the issue with signing in. Could you
Power cycle the console first to see if this clears it up. If that does not clear it up, I would recommend you to

remove and re-add your account.

*******Very important make sure you know the primary email/password to the account before removing from the console.**********

Hope this works, let us know.

Thanks,

Brad

Xbox Forum Team

on other accounts i can log in to twitch but on my account i cant.