I can't launch cold war.

Hello there @MalekMr.Malek, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh.

I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming

? There is a warzone for cold war right?

Do you understand my problem? Please help..

I uninstalled modern warfare.

,launch cold war, went to warzone and it still took me to the modern warfare warzone,..

I thought there was a new warzone map for cold war and it had zombies...??

I have also uninstalled cold war and installed cold war twice

Well now I have a different problem I uninstalled every thing and downloaded cold war.

Now I can't get online with servers in cold war.

When I go to warzone , it takes me to the store .To the COD MODERN WARFARE .

I bought the cross genre platform, even though I have xbox one .

When I uninstalled it from cross platform, I installed the xbox one version .. Does this matter .

What version I installed??

I bought the cross platform one.

I just tried to launch it on my PC and it launched just fine. After it got past the "connecting to call of duty servers" screen, it sent me to the terms and conditions screen then just goes black with a little loading square. Stays like that and will not
load.