I can't install the xbox app

have you tried installing from the windows store directly.

Hello @maximoambrogio! I hope that you are doing well!

Thank you for taking the time to post this on the Xbox Forums.

I would recommend checking out the steps on this page for troubleshooting.

In addition to those steps mentioned in the link, if they don't work, try out the following steps:

I would suggest you to clear the store cache as it might be a cause for the issue and check.

Follow these steps to do so.

a) On the desktop screen, press Windows key + R to open run box.

b) Type WSReset.exe and hit Enter.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

Hi.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I inform you that here in the community, we are all users and do not have access to your data and account. We can only offer you advice based on our knowledge and experience.

First of all, I apologize if my response might be off-topic, but probably due to automatic translation, your request is not entirely clear. However, it seems that you are having difficulty installing apps from the store. If so, I recommend that you first reset your store.

Reset the Microsoft Store:

Press Windows + R to open the Run dialog.
Type wsreset.exe and press Enter. This will reset the Microsoft Store cache.

Even though it might seem obvious, it's always best to ensure that our PC and all drivers are up to date.

Another solution I suggest is to repair the store
Go to Windows Settings, select "Apps," then "Apps & features," find Microsoft Store in the list, click the three dots next to the app name, and select "Advanced options." Here you will find options to repair or reset the app.

I hope I've been useful to solve your issue.

Kind regards
Renato

The games don't show up in the apps list. I can't cancel or download the games through the Microsoft Store, it requires me to install said games through the Xbox app (game pass games). I tried wsreset, but it didn't resolve the issue, as the 2 games still show up as ready to install, and I can't do anything except view the installs in the Xbox app

Same here. Apparently there is supposed to be an "Xbox Accessories" app that installs automatically with the drivers, to allow firmware updates, which might resolve these issues. But the app isn't installing, and I can't find it in the app store.