I can't install minecraft dungeons, but was able to buy it

JanRoliński · May 30, 2020

in store it says I own it but for some reason the installation button isn't active. There is a note under the button saying I need admin perrmisions and windows update, I have both of those requirements. If you cant help me, could I have at least my money
back?

EDIT: It says: Minecraft Dungeons doesn't work on this device, I have laptop with up to date windows 10

EDIT2: Managed to download launcher, says i don't own it and sends me back to store to buy it. Starting to suspect microsoft of scam

:)

DerSkyless

Having an up-to-date version of Windows 10 does not guarantee that this game actually works on this computer. The system specifications must match at least the minimum requirements.

The Minecraft Dungeons Launcher is not the same version as the windows 10 microsoft store edition, that's why you're being sent to the minecraft website to buy it, since you don't own this version. If you go to https://www.minecraft.net/store/minecraft-dungeons-windows,
you'll notice that there are three options to buy;

Windows 7 and up: This is the Launcher Edition,
which you probably do not own.
Windows 10: This is the Microsoft Store Edition,
which you probably own.
Hero Edition - Windows 10: Also the version from the Microsoft store, but the premium edition.

Also note that the microsoft store also shows two versions of Minecraft Dungeons, additionally to the other versions that can be purchased on the minecraft website;

Windows 10 Edition
Xbox One Edition

Make sure to have selected the correct edition of it, which is here: https://www.microsoft.com/p/minecraft-dungeons/9P8MK4NC0LJB

Leopardo98

I had the same error with Minecraft dungeons, and i solved installing in my Hard drive principal the C: one.

I have two drives on my laptop i don't know why i can't install on my second drive, i can install all the game pass games except Minecraft dungeons u.u

Francia J.

Thank you. if you're trying to install the game on Xbox App, kindly search Minecraft Dungeons Hero Edition - Windows 10 then scroll down in a bit you will see "Included in this bundle then click the first tile which is the "Minecraft Dungeons for Windows", you should be able to install it from there.

Mohit Naidu

The Hero - Edition of Minecraft dungeons isn't installing on my Microsoft store

when I install Hero - Edition it gives this error code: 0x803FB107

when I install Minecraft dungeons itself it gives this error code: 0x80073CF3

Microsoft please help me get Minecraft dungeons and please do the following verification.

XBF Ihssane Z

In order to be able to play Minecraft dungeons on pc, you will need to purchase the windows 10 version of the game.

The link: Buy Minecraft Dungeons - Windows 10 - Microsoft Store

I can't install minecraft dungeons, but was able to buy it