I can't install halo wars 2 on the xbox app for the pc.

halo wars 2 ultimate edition includes Halo wars DE. You should be able to find and download the game under ready to install on my games and apps on your xbox one!

On PC check the Halo app or the Download and install page on the store!

halo wars 2 ultimate edition includes Halo wars DE. You should be able to find and download the game under ready to install on my games and apps on your xbox one!

On PC check the Halo app or the Download and install page on the store!

It says I already own the game but I get stuck in an endless cycle of "You already own this game" to "Available only as part of a bundle./Not sold seperately"

On my Xbox there is no option for Halo Wars Definitive Edition in the ready to install list.

On PC in the Halo app, the definitive edition is listed as "Buy Now".

I've double checked my order history and to make sure I got the Ultimate Edition and I did get to play Halo Wars 2 a few days early with that bundle.

halo wars 2 ultimate edition includes Halo wars DE. You should be able to find and download the game under ready to install on my games and apps on your xbox one!

On PC check the Halo app or the Download and install page on the store!

It says I already own the game but I get stuck in an endless cycle of "You already own this game" to "Available only as part of a bundle./Not sold seperately"

On my Xbox there is no option for Halo Wars Definitive Edition in the ready to install list.

On PC in the Halo app, the definitive edition is listed as "Buy Now".

I've double checked my order history and to make sure I got the Ultimate Edition and I did get to play Halo Wars 2 a few days early with that bundle.

Uhm that's strange. Have a chat with the xbox support here: http://support.xbox.com/en-us/contact-us

Hey there,

That screenshot indicates that you already own the game. Codes were only sent out during the pre-order period for Halo Wars 2: Ultimate Edition. Now, all digital purchases for Halo Wars 2: Ultimate Edition include the digital version of Halo Wars: Definitive
Edition. If the game is showing up in your library already, there is no need for a code.

Are you able to try downloading the game through the Halo app on the Windows Store? Within the Halo app, select the controller icon and see if it allows you to download the game through that menu.

Keep us posted!

Yes that screenshot indicates that I own the XBox One version, but not the PC version. As you see, there are two versions of Halo Wars 2. One for PC and one for XBox.

I bought the Ultimate Edition and I should have everything on PC and XBox, but I did not receive a Halo Wars Definitive Edition for PC. It's not in my store library. I do not own an XBox One.

The Halo App is only offering me to buy Halo Wars 1.

If browse the Windows Store to Halo Wars 2 Ultimate Edition it says that I own this product. It lists Halo Wars Definitive Edition as belonging to this package. If I click that, it offers me to buy Halo Wars Definitive Edition.

Clearly, that can't be right and something went wrong with the activation. Can you fix this?

Best,

M1Labbe

Hi Mr. Wolf232543,

Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Great to hear that the issue is fixed! We are grateful that you shared to us the fix for your concern.

No worries about closing and locking this thread, consider it done for today.

Stay safe always! If you have a different concern kindly create a new thread using this link - Create a new question or start a discussion.

Sincerely,



Xbox Forum Moderator

Microsoft Community