I can't install game on Gamepass Ultimate on the PC or update games.

I had trouble installing games on the ultimate gamepass on the pc, I updated Win10 and everything went normal.

Ultimate also works on pc

You just get the pc libraries and the cloud play

Gamepass for console.has xbox games

Gamepass for.pc.has pc.only games

Gamepass ultimate has.both and cloud play

You can't access console.games on pc unless cloud

Same.with console.can't access pc games part of ultimate

if you have gamepass pc or gamepass ultimate then you should be able to download those games. is the windows install fully up to date and is there any updates waiting in the microsoft store app.

you need gamepass pc then, so you can't,

Gold for online play on console

Gamepass for gamepass games on console

Gamepass PC for games on pc with ea play attached

Ultimate gamepass - Gold, Gamepass, Gampass PC, EA Play and xcloud.

Hello Lee Porteous,

Greetings!



Thank you for posting in Microsoft Community.

Based on the description, you are having issue installing games through Xbox app. Let us check and see on what we can do to help resolve your concern in a timely manner.

We would like to ask few questions to help us isolate the issue further.

1. What is the version of Windows you are using? To check, press Windows key + R and type winver in the run dialog box and hit enter.

2. Are you getting an error message or error code when installing the games?

3. Are you unable to install specific game or all games in Xbox Game Pass library?

For the meantime, here are the troubleshooting steps that we can perform:

1. Make sure Windows is up to date

• Press the Start button on the taskbar, type settings, and then select Settings.
  
• On Windows 10, select Update & Security. On Windows 11, select Windows Update.
  
• On the Windows Update page, select Check for updates to see if any updates are available including optional updates for your device.
  
• Once the updates have downloaded, select Install now to start the installation.
  
• Following installation, we recommend that you restart your device so that the latest updates can take effect.
  

2. Make sure both the Xbox and Gaming Services apps are up to date

• Press the Start button on the taskbar, type store, and open the Microsoft Store app.
  
• Select Library.
  
• Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.
  

3. Make sure both the Xbox and Gaming Services apps are up to date

• Press the Start button on the taskbar, type store, and open the Microsoft Store app.
  
• Select Library.
  
• Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.
  

4. Make sure you are signed in to the Xbox app and the Store with the same account.

> To make sure your permissions for the game can be validated, be sure to sign in to both the Store and the Xbox app using the same account that was used to purchase the game.



5. Uninstall and reinstall Gaming Services

• Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
  
• In Windows PowerShell, type the following command and press Enter:
  get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
  
• In the same window, type the following command and press Enter:
  start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
  
• Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
  
• Restart your device and try to install the game again.
  

For your reference: Troubleshoot issues with the Xbox app for Windows | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,