I cant install any ea game on the xbox launcher

Hello, TheBuisnessPyro. Thanks for reaching out! I'm an Independent Advisor and a Microsoft Community expert user. I'll be happy to assist you today.

Do you have trouble installing only EA games? Other games can be installed normally?

When you said Xbox Launcher, you mean the Xbox App on Windows? If so, let's try these steps:

- Completely uninstall Xbox App and Xbox Companion App (if you have both).

- After that, Press Windows + R and type in "regedit". Press enter.

- Search for HKEY_LOCAL_MACHINE\System\CurrectControlSet\Services

- Delete "GamingServices" and "GamingServices.net" (if they're still there).

- Press Windows + R and type in "cmd" (again without quotes). On the command prompt, type:

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

Hit enter.

- After that, click on Start (or press Windows key on your keyboard) > Search for Credential Manager. Go to Windows Credentials. Search for Xbl|DeviceKey, click on it and then Remove.

- On your PC settings, Open Settings then System -> Apps -> Apps & features -> look for Microsoft Store and click it. The advanced options link will appear. Click it. On the next page, click on the Reset button to reset Microsoft Store to default settings.

- Press the Windows button on your device or keyboard. Select Settings > Gaming > Xbox Networking > Fix it.

- Restart Windows.

- Finally, install Xbox App again. Open it and login to the correct Microsoft/Xbox account.

See if this helps you. If you still have issues installing EA games on the Xbox App, please let me know.

My already installed games do not work! I can safely play any EA Play games tho as that is launched through their own launcher! And hopefully Microsoft has an answer to this issue!

Hi,

EA games have to be launched directly via the EA in order to play them. If you launch them on the Xbox App, the EA app will need to run as well to launch the game. This is standard practice with PC launchers.

For example I own Mass Effect purchased via Steam. But, even if I launch it with Steam, it still loads the EA app. In which case I just launch it from the EA app instead.

Hi,

yea I know. When I start a Ubisoft game via steam, the Ubisoft launcher starts. It does not start automatically the moment I start steam.

However, for the XBOX app the EA launcher will start as soon as I start the xbox app, not once I start an EA game.

Right now I don't even have an EA game installed (not via xbox, not outside of it). The EA app only starts if I open the XBOX app.

Thank you, but I have tried the troubleshooting steps on that page and still have not managed to solve the issue. I have managed to install EA games through the EA launcher, but not through the Xbox app or Window Store.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Try to install the EA Desktop App and you can install EA games from there. You need to have the EA app open to fix it. The Xbox app will open the EA app and the games will then show up as downloading.

Hello Jesse

That's the problem, I can't download the launcher in Ea play

He says that I already have it installed and when I click repair it can't and it closes the installer, when I click start it says it's not possible to find the file