I can't install a game I've played for

Discus and support I can't install a game I've played for in XBoX on Consoles to solve the problem; Hi guys I need a bit of help. I bought Sonic forces on the 8th November and after playing a few hours for 3 days I turned it off and came back to it... Discussion in 'XBoX on Consoles' started by Shad0w of a man, Nov 11, 2017.

  1. Shad0w of a man
    Shad0w of a man Guest

    I can't install a game I've played for


    Hi guys I need a bit of help.

    I bought Sonic forces on the 8th November and after playing a few hours for 3 days I turned it off and came back to it on 12th November. I got an error message saying I don't own the game and check in the xbox store, I'm use to this message I've had it a
    few times when my internet went down so I thought it'll be fine. After waiting an hour it still said the same so I done the usual checks like make sure everything is connected so I thought I would delete it and reinstall. Now it says I don't own the game and
    I'm not going to pay for again, its not appearing in the games ready to install and I've checked my order history and its in there but I was just wondering if anyone knows how to fix this.

    :)
     
    Shad0w of a man, Nov 11, 2017
    #1
  2. Killjoy Kerri
    Killjoy Kerri Guest
    Game install time's

    Game installs do take a little while, but when it gets to 30%ish (I think) you should be able to play the game whilst it continues to install. In my experience the time it takes depends on the game and it can vary quite a bit. I've not played that game myself
    so I can't say how long it usually takes.
     
    Killjoy Kerri, Nov 11, 2017
    #2
  3. GimmickyAsp7375
    GimmickyAsp7375 Guest
    Dark Souls can't be installed on Xbox One

    I've tried doing a power cycle, but it still says that I can't purchase it, and it's not on my Ready To Install list ;(

    I did get Dark Souls from Games With Gold, but I've veen able to install other Games With Gold. Thanks for replying though.
     
    GimmickyAsp7375, Nov 11, 2017
    #3
  4. brandiesel1
    brandiesel1 Guest

    I can't install a game I've played for

    Hold the power button on the console for a full 10 seconds until it turns off. Turn it on again and see if it’s in your ready to install section.
     
    brandiesel1, Nov 13, 2017
    #4
  5. bzubrick
    bzubrick Guest
    Same thing here except I bought and installed on the 7th. Played on the 7th and a few day after. Came back to it probably around the 12th as well, may a couple of days after 12th, not having the Ready to install issue though, tried reinstalling, reset Xbox
    One X, hard restart still getting the error.
     
    bzubrick, Nov 1, 2018
    #5
  6. bzubrick Win User

    I can't install a game I've played for

    Same thing here except I bought and installed on the 7th. Played on the 7th and a few day after. Came back to it probably around the 12th as well, may a couple of days after 12th, not having the Ready to install issue though, tried reinstalling, reset Xbox
    One X, hard restart still getting the error.
  7. brandiesel1 Win User

    I can't install a game I've played for

    Hold the power button on the console for a full 10 seconds until it turns off. Turn it on again and see if it’s in your ready to install section.
  8. Jack bXX Win User

    Why can't I play games I've installed on my computer?

    1. The issue started 4 years ago but I forgot it was an issue and never cared to play any games through microsoft until now

    2. I do not know if there has been changes to the device other than having a friend help me update my drivers because I have no clue how to do that

    3. It happens to every game I've tried to install through the xbox app or microsoft store not through any other gaming retailer

    4. I do not use any third party software

    5. No I will not install windows 11

    6. I was trying to use the xbox gamepass subscription I bought and couldn't play any of the games

    7. I am not a member of xbox insider or pc insider

    8. I have never been able to play any game through any xbox or microsoft applications

    9. versions 2306.1001.16.0

    13.78.12002.0 (Gaming Services)

    5.823.3261.0 (Xbox Game Bar)

    10. I did the reset and am redownloading a game to try and start it up when it doesn't work I will follow up with the system scan
  9. HeywoodJablowme3 Win User

    Why can't I re-install a game I've payed for and played

    It said I had insufficient storage space so I deleted something on the console and refreshed the page, it still says insufficient space.
  10. Francia J. Win User

    Why can't I re-install a game I've payed for and played

    Sorry for the confusion. On your order history please click the game icon for the game order, this will redirect you on the product page, please copy the link and paste it here.
Thema:

I can't install a game I've played for

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