I can’t hear through my headset

Discus and support I can’t hear through my headset in XBoX on Consoles to solve the problem; I have a huo Ji headset that I could hear from fine just now I tried to use it but I can’t hear an I tried it on other devices and they worked I... Discussion in 'XBoX on Consoles' started by CherAnayaHolman, Mar 25, 2023.

  1. CherAnayaHolman
    CherAnayaHolman Guest

    I can’t hear through my headset


    I have a huo Ji headset that I could hear from fine just now I tried to use it but I can’t hear an I tried it on other devices and they worked I plugged it in my Xbox controller please help

    :)
     
    CherAnayaHolman, Mar 25, 2023
    #1
  2. Dericka Win User

    I can’t hear through my headset

    Hi, I'm , an Independent advisor and I can surely help you.

    Don't worry we will work on this together. Can you please try to connect it to another controller and check if it will work? Thanks!
  3. CherAnayaHolman Win User

    I can’t hear through my headset

    After plugging in my controller you can hear it connecting but still can’t hear anything
  4. Maehoney Win User

    Splitscreen Party Chat

    Ugh. Overall just so inconvenient. Yea i’m not going to bother if it’s because of gold or whatnot. everything i’ve read from older posts says xbox doesn’t support “local chat” and that only one headset/ mic per xbox. The only semi solution i’ve found is just connecting my headset to my phone and joining the party through the xbox app. not as bad as a lag as discord, seems pretty good just can’t hear game audio though my headset anymore which sucks too but ig i just have to choose between that or my partner on what i can’t hear through the headset.

    I give up but good luck to ya. Maybe they will respond or fix it one day 🤷‍♀️
  5. Francia J. Win User

    Can hear but can’t talk through headset

    Hi, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Check that your privacy settings allow communication with everyone. Press the Xbox button to open the guide and select Profile & system > Settings > Account > Privacy & online safety > Xbox Live privacy. Select View details & customize > Communication & multiplayer, and then make your changes.

    If everything is on "Allow" or set to "Everyone" kindly block all of them then power cycle your console and "Allow" and set it to "Everyone" again. This is to refresh your account setting.

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    Also, kindly try using a different controller or update your controller.

    1. Press the Xbox button to open the guide, select Profile & system > Settings > Devices & streaming > Accessories, and then select the controller you want to update.

    2. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.

    3. If it says “Update,” select Firmware version, and then follow the steps provided.
  6. Rodrigo Oliver Win User

    Can hear through headset but can’t talk

    Hi JeffreysGOLD, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, run the audio setup tool.

    Press the Xbox button on your controller to open the guide.

    Select Profile & system > Settings > General > Volume & audio output.

    Select the Audio setup option under Advanced.

    Highlight the audio setup option you wish to use and then press the A button to begin the audio test.

    For more information: https://support.xbox.com/help/hardware-network/display-sound/troubleshoot-sound
Thema:

I can’t hear through my headset

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