I can't hear sounds but I can hear my party and they can hear me.

Discus and support I can't hear sounds but I can hear my party and they can hear me. in XBoX on Consoles to solve the problem; Why can't I hear any sounds in my xbox but I can hear my party. I've tried using multiple different techniques and I've restarted my xbox in both ways,... Discussion in 'XBoX on Consoles' started by John Patrick Harris, Oct 8, 2023.

  1. John Patrick Harris
    John Patrick Harris Guest

    I can't hear sounds but I can hear my party and they can hear me.


    Why can't I hear any sounds in my xbox but I can hear my party. I've tried using multiple different techniques and I've restarted my xbox in both ways, messed around with all the audio settings, and even tried using new battery's. I've only had this controller for a few months, same with the headset. Even with the audio only port in the controller I can only hear sound. Can anybody help me?

    :)
     
    John Patrick Harris, Oct 8, 2023
    #1
  2. John_PDH Win User

    I can't hear sounds but I can hear my party and they can hear me.

    Found out it was the headphone adapter that connected the sound and microphone together, thanks for the recommendation!
  3. Cliff A. Win User

    I can't hear sounds but I can hear my party and they can hear me.

    Hi John Patrick Harris

    We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to getting a resolution for this issue of yours.



    Please create a new topic to discuss these concerns by clicking on this link: Create a new question or start a discussion (microsoft.com)



    Regards,



    Microsoft Community Moderator
  4. Cliff A. Win User

    I can't hear sounds but I can hear my party and they can hear me.

    Hi John Patrick Harris



    Greetings!



    Thank you for posting in Microsoft Community



    I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your audio. We are very glad to help you out to find some of the best possible options and troubleshooting's that we can provide for you.



    Firstly, let's check if the issue is with the headset or the controller. Please try using a different headset or controller to see if the issue persists. If the issue is with the headset, please ensure that it is properly connected to the controller and that the volume is turned up.



    If the issue persists, please try the following steps:



    1. Check the audio settings on your Xbox.

    • Go to Settings > Display & Sound > Volume and make sure that the volume is turned up.
    2. Check the audio settings in the game you are playing.

    • Some games have their own audio settings that may need to be adjusted.
    3. Try resetting your Xbox audio settings to default.

    • Go to Settings > Display & Sound > Audio Output and select "Reset to Factory Defaults".
    4. Check if there are any updates available for your Xbox.

    • Go to Settings > System > Updates & Downloads and check for any available updates.
    5. If none of the above steps work, try performing a power cycle on your Xbox.

    • To do this, turn off your Xbox and unplug it from the power source for at least 30 seconds. Then, plug it back in and turn it on.

    In addition, you can as well utilize this support article for more information's and as well as guidance as well on finding other options. click here: Troubleshoot audio on your Xbox console

    Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.

    Regards,



    Microsoft Community Moderator
  5. wi7bit Win User

    I can hear my friends but they can't hear me.

    Hi SlinkDinkJay

    What model headset is it? I had the Turtle Beach Stealth 700 (gen1) and they decided to stop picking up my mic. Even tried using Bluetooth on my phone and record a memo but got the same result, so I knew it wasn't the console.

    Manufacture asked me to reset it using the Audio app on the PC, which I did. It worked for a while but stopped again.

    Luckily, I had a three-year warranty, so I returned them and got the Stealth 600 (gen 2).

    Hope that helps.
  6. TheDuck8283 Win User

    I can hear my friends but they can't hear me.

    Try these steps:

    * Connect your headset to the Turtle Beach Audio Hub to update

    * Charge your headset

    * Update your controller.

    Please let me know if this helps!
Thema:

I can't hear sounds but I can hear my party and they can hear me.

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