I can’t hear party chat but they can hear me

Discus and support I can’t hear party chat but they can hear me in XBoX Accessibility to solve the problem; Im no sure whether this is a problem with my xbox, xbox controller or headset but i cannot hear party chat at my usual volume level but when i put it... Discussion in 'XBoX Accessibility' started by sDanOss, Jul 21, 2020.

  1. sDanOss
    sDanOss Guest

    I can’t hear party chat but they can hear me


    Im no sure whether this is a problem with my xbox, xbox controller or headset but i cannot hear party chat at my usual volume level but when i put it to the very max possible i can only just hear my friends ive tried hard restarting and cleaning both but
    it still doesnt work ive tried different controllers to no prevail it works with my ipad and phone also the game sound kinda sounds double but its not easy to tell my friends say they can hear me fine but for some reason it wont let me hear them i really have
    no clue what is happening so please help

    :)
     
    sDanOss, Jul 21, 2020
    #1
  2. Mister Kernel Win User

    Can hear myself but party can’t hear me

    Hi there! Thanks for reaching out to us.

    There's currently a service alert specifically for parties on Xbox One. We recommend keeping an eye on the service status
    page for any updates regarding this.

    If you happen to still notice this issue after the service alert has lifted, we recommend trying out the steps from our Party Audio

    troubleshooter
    .

    Be sure to keep us posted on your progress!
  3. SlimSnakeLord Win User

    I can hear people in my party but they can’t hear me

    Most likely your mic has a broken connection.

    Even in the more expensive headsets they use tin solder and brittle wiring which can break with normal use. Best I've found is a set of JVC earbuds called Gumy, and they cost less than 15 bucks. They've outlasted 3 sets of turtlebeaches and with every turtle
    beach that failed, it was the mic that failed and always where the inadequate length of stiff brittle wiring was soldered to the pcb board. Which means that every time you adjest your mic, you're weakening and eventually breaking either the wires or solder
    points to the mic itself.

    Easy way to test is, while in chat etc, is to push and hold the mic's flex shaft towards the ear pad while talking. Which will often cause a reconnection good enough to show up as working.. Till you let go of the shaft.

    Earbuds with an inline mic is the way to go.
    I thought it may be the mic as well, but after trying other headphones and earbuds too, it still didn’t work. Also I’m my controller settings my mic showed up as Connected.
  4. Rodrigo Oliver Win User

    I can’t hear my Fortnite party but they can hear me

    Hi Fabian, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, run the audio setup tool.

    Press the Xbox button on your controller to open the guide.

    Select Profile & system > Settings > General > Volume & audio output.

    Select the Audio setup option under Advanced.

    Highlight the audio setup option you wish to use and then press the A button to begin the audio test.

    Let me know if it works!

    Source:

    https://support.xbox.com/help/hardware-network/display-sound/troubleshoot-sound
  5. ElectroFlying Win User

    I can hear people in my party but they can’t hear me

    Most likely your mic has a broken connection.

    Even in the more expensive headsets they use tin solder and brittle wiring which can break with normal use. Best I've found is a set of JVC earbuds called Gumy, and they cost less than 15 bucks. They've outlasted 3 sets of turtlebeaches and with every turtle
    beach that failed, it was the mic that failed and always where the inadequate length of stiff brittle wiring was soldered to the pcb board. Which means that every time you adjest your mic, you're weakening and eventually breaking either the wires or solder
    points to the mic itself.

    Easy way to test is, while in chat etc, is to push and hold the mic's flex shaft towards the ear pad while talking. Which will often cause a reconnection good enough to show up as working.. Till you let go of the shaft.

    Earbuds with an inline mic is the way to go.
  6. ElectroFlying Win User

    I can hear people in my party but they can’t hear me

    Mic will often show as connected even when its not working on the X1.

    That being said, i'm out of ideas.
Thema:

I can’t hear party chat but they can hear me

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