I can't get reward on my fh5

I submitted the ticket and wating for answer. Thank you!

Hi 준우,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues getting rewards in Forza Horizon 5. I understand that you tried the championship again but you got the same results.

I want to make sure that your issue will be resolved the soonest possible time. With this, I recommend that you submit a ticket directly to Forza Horizon support. In this way, we can be assured that your case will be logged, attended and monitored in a timely manner. Please use this link:

https://support.forzamotorsport.net/requests/new

Regards,

Alvaro

You'll need to post in the support section of this forum in order for them to check into it for you.

Hello xXGOWXxSPARTAN,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. Since we
cannot resolve this issue ourselves due to privacy concerns around billable account information, we must wait on the payment team to provide us with their resolution. To be clear, this is a data issue, and not the result of any faulty user input, so adjusting
your information will likely not solve this issue. Again, we apologize for the inconvenience.

Hello xXGOWXxSPARTAN,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. Since we
cannot resolve this issue ourselves due to privacy concerns around billable account information, we must wait on the payment team to provide us with their resolution. To be clear, this is a data issue, and not the result of any faulty user input, so adjusting
your information will likely not solve this issue. Again, we apologize for the inconvenience.