i can't get online

Huh...well, since the online passes are issued (I think) by EA, I suppose you would need to call them about this. The only other thing I can think is that seemingly-cure all for everything: recovering your account.

Thanks for the prompt response. The team of support from the Forza Horizon 3 forums should help you sort out your concern,

In addition, you may check your device for Windows software and driver updates. Refer to this

link and perform the steps provided.

If the issue persists, you may sign in using a different Microsoft account to the Xbox app on your Windows 10 computer. You may also sign in as a different user on your device. Here's how:

1. Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
2. Select your account name from the top-left corner of the menu, and then select Switch account.
3. Sign in with an account other than the one you were using.
4. Access the Xbox app and check if it now works correctly.

If you have other inquiries, let us know.

Hi Selim,

Upon performing multiple solutions beforehand, we recommend connecting your Windows 10 device to a different network and check if the same instance occurs.

If the issue persists, you may access the game on a different device and see if the game works correctly.

Also, you may post your query to the
Forza Horizon 3 forums for in-depth assistance about the game.

Let us know if anything comes up so we can provide further assistance.

If you are unsure about your Gold membership status:

Go to
https://account.microsoft.com/services and sign in with your Microsoft Account email.

If it shows you an active Gold (or Game Pass Ultimate) membership, then you can play Apex Legend online.

In this case, Andrew let's try to uninstall and reinstall the game. If that still didn't work, it would be best to reach out to the game support.