I can’t get on settings to reset console and I can’t reset with bind and eject

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Our only way is to reset the console using the bind and eject buttons which means that we just need to try again but this time, please follow the steps below accordingly:

1. Unplug the network cable if you're using a wired network connection.

2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

3. Wait 30 seconds, and then plug the power cord back in.

4. Press and hold the Pair button and the Eject button, and then press the Xbox button on the console.

5. Continue holding the Pair and Eject buttons for 10-15 seconds.

6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

When the console powers up, you will see the Xbox Startup Troubleshooter. Please click on "Reset this Xbox" then "Reset and keep my games and apps".

If you can't get to settings try this method to factory reset:

1. Press and hold power button for 10 seconds till fully shut down.
2. Press and hold bind and eject.
3. Press console power button (keeping bind and eject pressed)
4. Wait for second power up chime (release bind and eject)
5. From troubleshoot menu select reset console.

As Ambassador Zemi says, best to do a full reset.

My name is Loren. I'm an Independent Advisor, and I'll be glad to help you today.

If you can get into the settings do this:

- Press the Xbox button to open the guide.

- Select System > Settings > System > Console info.

- Select Reset console.

If you can't get into the settings perform these steps.

- Turn your Xbox off

- Press and hold both the bind button and the eject button on your Xbox.

NOTE: The bind button is the one you use to sync wireless controllers to your Xbox, and the eject button is the one you use to eject discs.

- With the bind and eject buttons still held down, press and release the power button. At this time, you will hear a startup chime.

- Continue holding the bind and eject buttons until you hear the startup chime a second time

- Release the bind and eject buttons.

- Select Reset this Xbox from the menu.

To add to what has been said. If you can't access the settings via the console, to factory reset, because of the black screen, try these steps.

1. Press and hold console power button for 10 seconds till fully off
2. press and hold both the eject and bind buttons
3. press the power button (keeping bind and eject pressed)
4. wait for second power up chime and release bind and eject
5. you should now see the trouble shoot menu, select reset console
6. select reset keeping all games & apps

You might want to do a hard reset on the console, and then try to reset the video settings by placing your finger on the bind button, the eject button, and then the power button or 10 seconds.