I can't get my reward points, why?

Hello xXGOWXxSPARTAN,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. Since we
cannot resolve this issue ourselves due to privacy concerns around billable account information, we must wait on the payment team to provide us with their resolution. To be clear, this is a data issue, and not the result of any faulty user input, so adjusting
your information will likely not solve this issue. Again, we apologize for the inconvenience.

Hello xXGOWXxSPARTAN,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. Since we
cannot resolve this issue ourselves due to privacy concerns around billable account information, we must wait on the payment team to provide us with their resolution. To be clear, this is a data issue, and not the result of any faulty user input, so adjusting
your information will likely not solve this issue. Again, we apologize for the inconvenience.

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft Rewards.

This could be due to the recent change in Microsoft Rewards. It would be best to reach out to Microsoft Rewards Support for further assistance as they have the tools and resources to properly investigate this case:

https://rewards.bing.com/support

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

This is what i get on email mate. I can't understand why there own DIGITAL curency is OUT OF STOCK. It looks like MS want to s...w loyal customers on this.

[table][tr][td]1 Rewards Credit = 1 Microsoft Reward point 1 MyVIP Gem = 1 Microsoft Reward point[/td][/tr][/table]

Hi Michael! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with redeeming on Microsoft Rewards.

Kindly try to perform the following workarounds to fix the phone number issue according to Independent Advisor Adeyemi Olayemi Samuel: https://answers.microsoft.com/en-us...an-alias/904a08da-bafa-48a0-8c74-57df877e1787

"> Sign into your Microsoft account at account.microsoft.com
> Click on "Your info" at the top of the page, then select "Manage how you sign into Microsoft" from the left-hand menu.
> Click on "Add email or phone number" and select "Add a phone number".
> Enter your phone number and follow the prompts to verify it.

If you're still having trouble adding the phone number as an alias, it could be due to the phone number you're trying to add is already associated with another Microsoft account.

I have also experienced the same issue before. In this case, you'll need to use a different/new phone number from your own number that has not been associated to any Microsoft account yet.

If you continue to have trouble adding a phone number as an alias, you may want to contact Microsoft support for further assistance:

https://support.microsoft.com/en-us/contactus "

Also, avoid VoIP phone numbers: If you were using a VoIP (Voice over Internet Protocol) phone number previously, consider switching to a traditional mobile or landline number. Sometimes, VoIP numbers may not be recognized or accepted during the verification process.

Choose the call option: During the verification process, you have the choice between receiving a text message or a phone call for the verification code. If the text message option is not working, select the call option and enter your home phone number.

Thank you for your kindness and understanding! Please let me know if you require further assistance.

Best regards,
Darhyl