I cant get my free 1 month offer from the dashboard....WHY!?

I am in Canada it was an offer through my dashboard towards the end of July so I don't have the link but it was a buy 1 month of microsoft groove and get the next 3 months free but I am yet to receive the code for my 3 months.

[quote user="Murderstyle75"]

If you have 25.00 to spend, some stores still have those 3+1 month cards which give you a free 4th month.

[/quote]

The 'buy 3 months, get 1 month free' offer is on my dashboard right now. I'm assuming it's different for everyone though...

look i tried to get my free month cause mine expired then there was an offer about 1 month free xbox live so i click and when i press comfrim purchise it said this(Cant retrieve information from Xboxlive Please try again later. Status code 80070057 so
someone please help me

Yes, I've subscribed to Gold in the past (the most recent time was in November for one month, which I paid for).

I went into my subscription section to see if the free month of xbox live was there, both from my xbox dashboard and my laptop and it only gives me the one month option for $9.99 (or the 3 month or 12 month options), but no free month. I'm just wondering
if this is an exclusive offer for 'new' accounts only (not pre existing accounts), but is somehow showing up on my dashboard in error. I could not find anywhere in the disclaimers that it was for new accounts only, but I could have missed it. I have some photos
I took of what is showing up on my dashboard and store and can attach them.

At the end of the day, if it's strictly for new accounts, that's fine. I just don't understand why I'd be getting the notification for the 'exclusive offer' when my account is not new.

Hey why does it say error code 80070057 when i try to get the free 1 month trial gold from xbox on my dashboard is xbox being a jerk or is it a glitch because i only filled the billing info not trying to watch a video or redeeming a code please tell me if
you have a 1 month code please if you can give it to me because the free trial doesn't work or tell me why and what to do.