I can't get my account back

Hi HARKARAN! My name is Ricardo an independent advisor ready to help you with this situation!

You can only have 2 accounts on the same email if you are talking about 2 different Minecraft editions, but if you are referring to the same Minecraft editions, and you are being logged into a different account and not the one that have the game purchased, is because you are using a different email account or not using Microsoft login option

go to https://beta.support.xbox.com/help/account-profile/manage-account/compromised-account-solution

follow the guide there to recover your account.

if you still need help click on the Contact Us button on that page then for category select Family and online safety, then for topic select I want to protect my account.

then click Next, click Skip then scroll to the bottom of the options and select Chat online or Request a call

the fastest way to do this is to calling xbox support right now, if you try via chat it will take much longer

Something I would possibly do is create another Email account (solely for Xbox use) and tie your Xbox Account to "said new email." Customer Service would be happy to help.

*I had to do this during the 360 years*

Hi Victoria,

Thanks for reaching out to the forums. We understand you are trying to recover your account. We recommend the

account compromised solution. This will walk you through how to recover the account.

Thanks,

Brad