i can't get in my profil in bit i changed the pin and everyrhing but i can't get in can ...

I still can't get Crysis 3 Beta off of my pins. It is so annoying...

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

For cases like this what we initially need to do is to quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

Kindly quit the game and follow the steps below before you re-launch the game.

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

I read somewhere that someone changed their profile to a custom pic during the COVID-19 events. However I'm not certain about whether that was true.

Cheers,

There is a featured topic at the top of the forums which covers this so that individuals don't need to create posts regarding the issue. In case you missed it. https://answers.microsoft.com/en-us...-picture/e9c0abc7-237e-48c3-9988-ae0c8294236a

You can change your profile pic as long as it is a default option in the profile pic list. You just can't create a custom profile pic because they need to be approved before the change takes place. While there is an increase in demand on other issues,
they are disabling the custom gamer pic ability temporarily to handle those issues.

The changing of gamerpics is currently down due to the numbers of users now on since they can stay home, but the person who had been able to change their profile may have gotten to be able to change their profile before it was turned off.