I cant get ahold of someone to help with a due payment which I did not allow in the first...

Discus and support I cant get ahold of someone to help with a due payment which I did not allow in the first... in XBoX on Consoles to solve the problem; Today I got a email from Microsoft saying I owe $19 for Xbox Gamepass Ultimate which is funny because I did not renew for it and now I cant cancel it... Discussion in 'XBoX on Consoles' started by Kennyskorniewski1, Nov 27, 2020.

  1. Kennyskorniewski1
    Kennyskorniewski1 Guest

    I cant get ahold of someone to help with a due payment which I did not allow in the first...


    Today I got a email from Microsoft saying I owe $19 for Xbox Gamepass Ultimate which is funny because I did not renew for it and now I cant cancel it because I owe money for it and I tried for an hour contacting a real human but I always get pushed off
    to the virtual agent which isn't helping me for my problem. Can anyone help me?

    :)
     
    Kennyskorniewski1, Nov 27, 2020
    #1
  2. KatherineParsons Win User

    Locked out of Account for 29 days. No access to email, microsoft programs, and xbox live.

    Did you keep filling out the account reinstatement forms or get ahold of someone to help? Idk what to do, I have like close to $10k in digital games on my account.

    Thanks
  3. S1erra1s0nF1re Win User

    Connecting xbox 360 to a hotspot wifi

    But I need a ethernet cable for that and I cant get ahold of one :(
  4. Alex Wilhelm Win User

    Contact the enforcement team without being banned

    Just because their is a phone number going around that may or may not be for the enforcement team IT is NOT an official way to get ahold of them the ONLY official way to get ahold of them is through the case review process.
    I don't care. I did not ask if it is official. Enjoy the report. Stop replying to my forums posts or I will not allow you to reply to them anymore.
  5. XBF Leo G Win User

    I cant get ahold of anyone to cancel fix my payment problems!

    Hello AutumnHorse968,

    Thank you for posting on the Xbox forums. We understand that you would like to dispute charges on your girlfriend's account for

    Xbox Game Pass    , but you are unable to contact the
    Xbox Support Team    . The Xbox Support Team are the people you will need to speak to in order to resolve this issue. The ambassadors, moderators and volunteer moderators do not have the ability to manage the billing section of your girlfriend's account. We
    will provide steps on how to contact the Xbox Support Team. If you are having issues with contacting the Xbox Support Team, we suggest utilizing a different web browser or device in order contact them. Be sure to let us know the results!

    How to contact the Xbox Support Team:

    1. Click the support link we provided
    2. Select Billing & accounts in the category area
    3. Select See other options
    4. Select Charges on my account
    5. Select Show contact options
    6. Select either Chat with Xbox Support or Request a call from Support
  6. Shaggy2000 Win User

    2 quick questions please

    Cant answer your first question, but the second one I may be able to help.

    When you go to buy something on the Xbox Store it always defaults to your credit card as the main payment option, there should be a button when you get to the checkout part that allows you to choose another payment option, one of them will be your credit.

    Hope this helps as I haven't used the xbox store for a while.
Thema:

I cant get ahold of someone to help with a due payment which I did not allow in the first...

Loading...

  1. I cant get ahold of someone to help with a due payment which I did not allow in the first... - Similar Threads - cant ahold someone

  2. Why cant i link a discord account to my 15 year old xbox account

    in XBoX Rewards & Social
    Why cant i link a discord account to my 15 year old xbox account: I own an xbox account the age of the account is 15 but im having trouble linking a discord account will i not be able or am i doing something wrong f7eac7e5-6db7-4bff-8e64-902d6af216d1

  3. Why cant my friends stream hear my audio but hears everyone elses

    in XBoX Rewards & Social
    Why cant my friends stream hear my audio but hears everyone elses: im on xbox app and my friend said they couldnt hear me on the stream, what do i do to fix that or yall need to fix that ed144e69-1906-4ec9-b3f0-8f56b74d453a

  4. Is there a fix for the “Cant connect to DHPC server” error on my Xbox One S?

    in XBoX on Consoles
    Is there a fix for the “Cant connect to DHPC server” error on my Xbox One S?: About 4 days ago out of the blue my Xbox One S wouldn’t connect to the internet (I have an Ethernet cable and no wireless internet in range to be able to connect to.) when I would try and test the...

  5. When trying to add my sons friend to his friends list it keeps saying " we cant save your...

    in XBoX Rewards & Social
    When trying to add my sons friend to his friends list it keeps saying " we cant save your...: Help? Trying to re- add my sons friend so he can play minecraft with him but we keep getting a message saying " we cant save your changes right now try again in a while " after we've approved it ?...

  6. Why cant I see the 50 dollar xbox reward

    in XBoX on Windows
    Why cant I see the 50 dollar xbox reward: Ive had a prolonging issue for several months that I have ignored thinking it was just some tiny issue i would not have to deal with next time i checked. However my xbox messages me that i can...

  7. Why cant I join my friend on minecraft

    in XBoX Rewards & Social
    Why cant I join my friend on minecraft: My friends and I, have been recently trying to joing eachother on minecraft but have been having immense trouble. Whenever we try to join our friends world, it says its downloading whichever add...

  8. Cant get a teredo ip address

    in XBoX on Consoles
    Cant get a teredo ip address: I tried every thing to make it work but nothing solved multiplayer connection cant get ip address And nat type also cant ip and unavailable please help me solve this...

  9. How to get unbanned when you're innocent and cant get ahold of Microsoft or xbox

    in XBoX Accessibility
    How to get unbanned when you're innocent and cant get ahold of Microsoft or xbox: I've been banned 3 or 4 times on madden weeks at a time for absolutely nothing.so my question is how do I get unbanned when you cant call Microsoft or xbox? also how do I keep from getting banned...

  10. I cant get ahold of anyone to cancel fix my payment problems!

    in XBoX on Consoles
    I cant get ahold of anyone to cancel fix my payment problems!: My girlfriends account has been getting charged for the past 7 months for the Game pass when we cancelled it months ago. I'm trying to talk to somebody before tomorrow so I can get it stopped...