I cant get ahold of anyone to cancel fix my payment problems!

Hello AutumnHorse968,

Thank you for posting on the Xbox forums. We understand that you would like to dispute charges on your girlfriend's account for

Xbox Game Pass, but you are unable to contact the
Xbox Support Team. The Xbox Support Team are the people you will need to speak to in order to resolve this issue. The ambassadors, moderators and volunteer moderators do not have the ability to manage the billing section of your girlfriend's account. We
will provide steps on how to contact the Xbox Support Team. If you are having issues with contacting the Xbox Support Team, we suggest utilizing a different web browser or device in order contact them. Be sure to let us know the results!

How to contact the Xbox Support Team:

1. Click the support link we provided
2. Select Billing & accounts in the category area
3. Select See other options
4. Select Charges on my account
5. Select Show contact options
6. Select either Chat with Xbox Support or Request a call from Support

i dont have my code either and i hate how you cant get ahold of anyone at 343 so that they can get it resolved

And cancel my credit card so microsoft cant take a payment that I cant ask them to cancel.....

Thanks

I was having this problem, I canceled my subscription last winter. Yet, I was still being charged for the 10-person realm, even though Minecraft said that my realm was expired, I was still getting charged! Even after my card number got changed. My fix for this was going to xbox.com and singing in to see my payments and billings, turning off reoccurring payments, then canceling the subscription.

I cancelled it because I kept getting a "Your subscription has expired" message when I tried to play games.. I cancelled the subscription and resubscribed, just to get the same error message and find out that it didn't fix the issue, but instead created a new one.. Thanks for the tip, I'll try to get ahold of them tomorrow.