I can't fix this, need help

JamesBondhalo4 · Jan 22, 2018

Check the video because it's hard to describe by text

:)

Miss Bijoux · Jan 22, 2018

I can't fix this help

Hey there Idanstaa!

From what you've posted, it sounds like the date of birth on your Xbox Live account is under the age of 18. Unfortunately, there is no way to change that date and the only way to promote and account to over the age of 18 is to reach the 18th birthday automatically.
If you have access to an Xbox 360 console, your parent account can try to make the purchase however this is not a guarantee that it will work.

Thanks for understanding.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Idanstaa · Jan 22, 2018

I can't fix this help

I tried to but the bo2 season pass and whenever I try it says premium content is blocked for this profile but all my settings are on adult. What do I do?

JamesBondhalo4 · Jan 22, 2018

I don't know if the video showed up

JamesBondhalo4

I don't know if the video showed up https://youtu.be/vuiyq2-HWAI

Miss Bijoux

Hey there Idanstaa!

From what you've posted, it sounds like the date of birth on your Xbox Live account is under the age of 18. Unfortunately, there is no way to change that date and the only way to promote and account to over the age of 18 is to reach the 18th birthday automatically.
If you have access to an Xbox 360 console, your parent account can try to make the purchase however this is not a guarantee that it will work.

Thanks for understanding.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

AhmedMesallam

i need your help my nat type is teredo and i can't fix it.....i have tried every thing and still i can't play online

juan guerrero1

U don't think is my sdd I even factory reset I choose keep my Games and apps Every other game works except war zone Call of Duty It all happened because of the latest update then it stop working

juan guerrero1

Yess I did that is on disk wen I uninstall it then Reinstall Automatically says install stop

I can't fix this, need help