I can't fix this help

Idanstaa · Apr 14, 2017

I tried to but the bo2 season pass and whenever I try it says premium content is blocked for this profile but all my settings are on adult. What do I do?

:)

JamesBondhalo4 · Apr 14, 2017

I can't fix this, need help

Check the video because it's hard to describe by text

JamesBondhalo4 · Apr 14, 2017

I can't fix this, need help

I don't know if the video showed up

Miss Bijoux · Apr 17, 2017

Hey there Idanstaa!

From what you've posted, it sounds like the date of birth on your Xbox Live account is under the age of 18. Unfortunately, there is no way to change that date and the only way to promote and account to over the age of 18 is to reach the 18th birthday automatically.
If you have access to an Xbox 360 console, your parent account can try to make the purchase however this is not a guarantee that it will work.

Thanks for understanding.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Miss Bijoux

Hey there Idanstaa!

From what you've posted, it sounds like the date of birth on your Xbox Live account is under the age of 18. Unfortunately, there is no way to change that date and the only way to promote and account to over the age of 18 is to reach the 18th birthday automatically.
If you have access to an Xbox 360 console, your parent account can try to make the purchase however this is not a guarantee that it will work.

Thanks for understanding.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

JamesBondhalo4

I don't know if the video showed up https://youtu.be/vuiyq2-HWAI

RoryM95

I have the same problem and can't fix it!! HELP!!

Thebeastbaker12

Inhaling that same promblem and I can't fix it can u help

DMIL421

InPrivate helped fix me as well. Though I can't say I like that resolution. Hopefully MS gets the forums fixed.

I can't fix this help