I can't find KB5004476 optional update.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem

Reading your problem, note that your windows version is HOME Build 21H1.

If the update cannot be found it means that it is already installed on your system.

*If you are getting errors like 0x80073D26 or 0x00000001, I recommend trying the solutions below, normally these errors can be resolved by following the instructions below.

Solution 1:

Open RegEdit as an administrator and delete the following Services:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet]

PC reboot

Install gaming service like you would normally

Solution 2:

Go to your windows settings, go to the tab>applications and resources>Search for Gaming Services, click on it, go to advanced options, and tap repair.

*Thank you in advance for contacting us, if this works for you, please let us know.

I've tried that, I can't find the KB5004476 updates.

I've also tried to clean the cache with wsreset, I've re-installed the app and I've also restarted the computer.

Is there any other possible fix?

I no longer get the option "optional update".

Tried downloading and installing this one manually found here:

[table][tr][td]2021-06 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004476)[/td][/tr][/table]

But it says that this update is not applicable for this PC

I'm Samy an independent advisor and I'll be helping you

How are you?

Follow these steps, if one doesn't work, move on to the other.

1. Press Windows Key + i and go to apps, search for ''gaming services'' click ''advanced options'' and then ''terminate, repair and reset. Try starting the game again.

2. Launch PowerShell as an administrator and enter

“get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers”

Restart your PC, open PowerShell as admin again, and enter

“start ms-windows-store://pdp/?productid=9MWPM2CQNLHN”

The Microsoft Store will open and ask to install Gaming Services, install. Then try starting the game again.

hi yes thanks for the help however I'm now on the issue of I can't find KB5004476 at all in my settings