I cant enter Xbox Insiders Hub becouse It says that Im under 18 but Im 21. How to fix that?

Hi Sunwardrumble64,

Another option would be to fill out the Age
verification form.You cansubmit proof of age by filling out theAge verification Request.



After submitting this form, you’ll receive confirmation and follow-up emails. Instructions on how you can monitor the status of your request will be included. Please do not submit multiple requests. You can expect an email response within
3 days.

I hope this helps!

I'm not sure what you mean by that. I load up the app and it doesn't even give me an option to log in, just says I'm under 18. I will give reddit a go too. Thank you

Hi,

did you try to perform a full power cycle and to log-out/log-in with the profile?

If it doesn't work, I suggest you to submit you question here:

https://www.reddit.com/r/xboxinsiders/

Okay, I get it. But before I was making the post, I saw someone else's post with the same question (that thread is now locked, unfortunately). It says that the user is over 18 years old yet they cannot access the Xbox Insider Hub because it says that they're "under 18". A reply said that the Xbox Insider Hub checks the age you originally created your account at and not the age you're currently at.

i send message from pc, im cant enter to account, he was hacked and region transferred from russia to india, my passcode remayned the same, i can enter to smart glass with my passcode, but i cant enter to my acc, i very angry, becouse i buying 1 months gold
status recently. im from russia, so i bad writting english launguange, i cant waiting 3 months, to next chainge region