I can't download my Xbox 360 profile

Hi xbox live , I cannot download my profile , and then I will change my Microsoft account and I delete my profile and I download my profile is not downloading my xbox 360 is stop I can't do anything please help me

Xbox 360 I have an Xbox 360 and it I can't get on anywhere because I don't have my profile on there so it doesn't bring anything up on my Xbox on how to alter anything so my profile isn't downloaded when I try to download my profile the error message did I stated in my question is what comes up and I cannot go any further and then it just exits my profile from downloading

I play fallout 3 on my xbox one but I can't save because I can't download a microsoft profil because I don't an xbox 360 so I don't have a profile

help me

My Xbox one profil has a password that is more than the 16 caracter use on xbox 360 so I cannot use this profile

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Gomomomo

Additional information is needed, please tell me;
What happens exactly when you try to do that?
Are you receiving an error code?
If yes, which one?

And what did you tried so far to fix this
In that way I can advise you different things or how to proceed

This is actually on the 360 my bad

But I can't connect to live on any profile and I can't download any profiles be sit I can't connect to live