I can't download Modern Warfare on my Console.

VastPizza · Nov 4, 2021

When downloading Modern Warfare (the base game, not add-ons) on my console, the download will get to 5% then it will stop. It will start again immediately after, but it will show the download to be 8MB as opposed to 98GB. It will get to 25% - 50% downloaded on the 8MB one then it will restart and start downloading the 8MB one again, never completing it. This will repeat around 10 times and then it will start installing the 98GB one again and repeat the whole cycle. This only happens on the base game since when I installed the adds on for it they were fine. Also, it may be worth mentioning that I had MW installed on my external hard drive and I tried to move it to my internal, which succeeded, however when trying to update it, it was doing the same thing it is doing now, so I uninstalled it and and tried reinstalling it and this happened. Is there anything I can do to stop this? So far I have tried restarting my xbox, hard restarting it, and cancelling the install and reinstalling it.

:)

ImAice

When you go to the storage settings, you can see the default storage as internal, correct?

You can also try doing an offline system update by downloading the OSU File here.

https://support.xbox.com/help/hardware-network/...

Once you download the Offline System Update File onto your PC, you can see it as a a zip file so you'll have to unzip onto a USB that's at least 8GB and formatted to NTFS. Once it's all downloaded plug the USB into your Xbox, the offline system update will be enabled.

VastPizza

Yes, the issue still persists while the external hard drive is unplugged.

ImAice

I know your internet is working fine with other devices but for us to best isolate the issue, can you try connecting the console to a different network? A mobile hotspot for example?

VastPizza

The error code when the installation stops is 0x87e00005

VastPizza

I tried it with a mobile hotspot and it results in the same issue unfortunately, I tried installing it in the internal storage (with the external unplugged) and the external storage.

Something else I noticed: I was updating another game (located in the external drive) with MW queued to go next, then the update for the game stopped which made MW install. However, MW was immediately trying to download the 8MB one. I put the game I was updating back to the front of the queue and it immediately stopped again and started installing the 8MB MW again. I waited for the 8MB MW download to turn back to the 98GB one, then I put the game I was updating to the front of the queue again, and it started updating again normally, starting from where it left off of instead of the beginning. Therefore, I believe an event is occuring that stops downloads on my console for a period of time, but for some reason in the case of MW it makes the file 8MB, and then when the glitch stops it restarts the download of the 98GB file. Would that be related to anything?

A have a 2 minute video of this happening in case my explanation is bad.

Also to correct a mistake in my original question, it doesn't stop at 5%, I find that it stops randomly, however the download has never made it past 30%.

I can't download Modern Warfare on my Console.