I can't download games from the Xbox Game Pass on PC.

christossigalas1 · Nov 26, 2021

When I try to download a game it immediatly stops and says the following code: 0x80004005. I've already signed into my account on both the xbox app and xbox.com. I've also trying changing the "Set time automaticly" to on. None of these optioned have helped me. Moreover when I go to the game's page it says "administrator approval required for installation", but I am the admin. I don't know what else to do. Please help.

:)

XBF Brad A

Hello Avian,

When you want a game from the game pass for PC, you need to go through the game pass for PC or the Microsoft store to download the games. They will not download from the app or console companion. Here is the

game pass for PC FAQ.

Thanks,

Brad

XBF Diego M

Hi KacperBartnik,

Thank you for posting on the Xbox forums. I'd be happy to help.

In order to download PC games from the new Xbox Game pass for PC, you'll need to first download the Xbox Console Companion app (Beta) and then download the Xbox Game Pass PC app (Beta) from this website,

Xbox Game Pass for PC. Then, you need to make sure you have Windows version 1903.

Do you have all of these requirements? Where are you trying to download the game? Can you download other games from the Xbox Game Pass for PC?

16276623-335b-4afe-b

Hey,

I am downloading the games from the new Xbox (Beta) app on PC that you are able to access with the Xbox Ultimate game pass. I am downloading the games from this app from the range of games available from the Xbox Game pass.

luissolid

Games like Borderlands 2 or Minecraft can be install if I had a xbox one but to PC I can't (xbox game pass PC) !! Why ?!

Why ?

Tve Xbox Game Pass from console its different from the Xbox Game Pass on PC!

Some games are exclusive for console and others for PC.

Btw remember tha Xbox Game Pass on PC it's just started, so you will see more and more games will be add on Game Pass.

Regards!

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

These steps can help you, give it a try.

Check for updates on Windows Update, update everything including optional/additional updates.

1. Logout from Xbox app and Microsoft Store app

2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.

3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.

5. Restart your PC, log in to both apps and see if that solves the problem.

I can't download games from the Xbox Game Pass on PC.