I cant download anything

RapidAttackX03, in order to accomplish this, you'll need to contact our Phone Support team. They will verify that you are the primary account on the console, then reset it for you. You can find their contact information here: support.xbox.com/contact-us

System Settings - Storage - Hard Drive. Hit the Y Button and choose Format. It will ask you for the Xbox Serial Number. Enter the Serial Number and then confirm the action. Your Serial Number can be found under System Settings - Console Settings - System
Info or on the backside of the xbox.

This will delete all from your hard drive!

Having the same problem here

Hello,

Please visit this page here and take a look at your account balance, does it show up in points or currency (this cannot
be undone)?

If the balance is showing as currency then it means the following:

You're either on the Xbox Beta Dashboard (you have the "Beta" channel bar on your dashboard), OR you've downloaded your profile onto a console
that has the beta update and it's converted your points to currency. You will only be able to purchase content from that console
that you downloaded your profile to that has the beta for the time being.

Microsoft Points retiring FAQ located here. If you have the Xbox Beta Dashboard then you
should be able to access the beta forums located here.

Please Note: You can only gain access to the beta forums if you have the "beta" channel on your Xbox 360 Dashboard. Only the person who ran the beta registration application will
have access to the forums using their gamertag. No other gamertags will be able to access the forums. Since beta registration is now closed, it's not possible to get another
console into the beta so you'd need to wait until the beta is released to the public later this year (Fall 2013) to make any purchases, or visit anyone's house you know of that also has this beta update to make purchases on their console for the time being.

mine reference number 1212760557.