I Can’t Download Anything Because Of A Storage Issue

I have tried all 3 options above but still an issue.

For me, the installation is stuck on 0% and I can’t cancel or pause it, nor can I update anything else. I can’t uninstall Minecraft either. Also, in storage setting, it states there is 0 saved data for Minecraft, I’m not sure if this is an issue. I have years of progress I don’t want to lose.

Is there anything else to try?

It can’t just be a game issue because it’s the same thing for the gaming services app download

Hi Jhon

Thanks for the advice but I can’t update anything as I can’t verify anything due to the email issue,

Thanks

Storage is storage. You know the engine is essential space. The back seat is space that’s there that can’t be used and can be seen. So I guess it’s a bad an example because I still haven’t had anyone tell me why almost a 3rd is being used and I can’t SEE it. Like on an iPhone, you can see your storage and mostly what it’s being used for. So I’m just supposed to believe that all of that space is for updates and files. What files? I don’t know, I can’t see it. Even on a pc you can see what’s in your storage.

Did you just give me false information? Because I’ve tried that and XBOX live said they can’t do anything on the accounts. They can’t access the email, or change the email. They can’t do anything to give me access to the gamertag according to the person that called me. They said only Microsoft and outlook can do anything about it as the email can only be changed by logging into it which i can’t do because the email is locked…