I can't download any xbox games to my HDD without getting the error code 0x80070005

Discus and support I can't download any xbox games to my HDD without getting the error code 0x80070005 in XBoX on Windows to solve the problem; I'm trying to download Halo infinite campaign through game pass, but I had to reinstall windows 10 recently after a windows update rendered it... Discussion in 'XBoX on Windows' started by GuitarStrap, Dec 23, 2021.

  1. GuitarStrap
    GuitarStrap Guest

    I can't download any xbox games to my HDD without getting the error code 0x80070005


    I'm trying to download Halo infinite campaign through game pass, but I had to reinstall windows 10 recently after a windows update rendered it inoperable. Every time I try to download a game to my D drive (windows is on C on an ssd) I get the error code 0x80070005.

    I've tried fixing it by updating windows, running the windows updater troubleshooter, and restarting my computer.

    I get the same error when trying to set my default save location for new apps to the D: Drive.

    Windows update also says that "Your device is missing important security and quality fixes." but doesn't give me the option to actually update it.

    I used to have xbox app games downloaded on my D drive before the reinstall, but they seem to have been removed since, and the only trace I can find is the master chief collection folder in Program Files>ModifiableWindowsApps>HaloMCC which can't be deleted and gives this error code: 0x80004005

    Not sure what to do. Any suggestions?

    :)
     
    GuitarStrap, Dec 23, 2021
    #1
  2. Christopher Revoredo Win User

    I can't download any xbox games to my HDD without getting the error code 0x80070005

    Well my last suggestion helped me with a similar issue and my solution was deleting certain files on all the accounts on the pc including admin account. Go to file explorer>this pc> (whatever drive you use)> windowsapps> msixvc> and delete all those files, you may have to change read wrote permissions but after that I was able to download
  3. Christopher Revoredo Win User

    I can't download any xbox games to my HDD without getting the error code 0x80070005

    Oh my, this is more difficult it seems. Well, I suggest you try this:

    Open the Settings app it is the gear in the start menu.

    Open Accounts

    Click Sign-in Options

    Scroll down to Privacy

    Uncheck "Use my sign-in info to automatically finish setting up my device and reopen my apps after an update and restart."

    Restart your PC!
  4. GuitarStrap Win User

    I can't download any xbox games to my HDD without getting the error code 0x80070005

    Still no luck.

    I think I’ll just get my IT buddy over to have a look unless you have any other ideas.
  5. GuitarStrap Win User

    I can't download any xbox games to my HDD without getting the error code 0x80070005

    Hey Christopher,

    Thanks for the quick reply, I tired all of the steps you mentioned, and they all seemed to work as intended, but did not fix the underlying problem. I'm thinking it might be some xbox game apps that didn't and can't seem to be deleted from my HDD before the windows forced reinstall. I'm still getting the 0x80070005 error code when I try to use the change where new content is saved function in the windows settings. all of the other sections can be changed from C: to D: except for the apps. When I try to switch to D: it asks if I want to "Delete other apps?", "This drive has apps from another device. To use this drive, the other apps must fist be deleted. Do you want to continue?" I click Yes, it runs for maybe 20 seconds and says We couldn't set you default save location" with error code "0x80070005". This is the same code that the xbox app gives me so I think the problem lies outside of the app itself.
  6. Christopher Revoredo Win User

    I can't download any xbox games to my HDD without getting the error code 0x80070005

    Hi there GuitarStrap welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest you try these basic troubleshooting steps!

    Open Settings, click Update and Security and then Windows Update;

    Click Check for Updates;

    Click the Download and Install Now option, if available;

    Also, check the Microsoft Store for any updates on the Xbox apps and its services.

    Then try this:

    Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    Then do the same for the Xbox app:

    Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

    In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.
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I can't download any xbox games to my HDD without getting the error code 0x80070005

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