I Cant download any games from the xbox app stuck on preparing screen any help ?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Brandon, what exactly happens on your PC when you try to install one, does it freeze, does it show any error messages?

What operating system are you using, Win 10 or 11?

You say you did a Windows reinstallation, did you do the installation by deleting everything from your PC or the one that keeps the files?

Hi , xbox one s got stuck on green screen so decided to do a reset by pulling out power cable , im now stuck on preparing console screen but dont have a loading bar , any help much appreciated .

https://beta.support.xbox.com/help/hardware-network/display-sound/tv-or-monitor-screen-is-blank-while-connected

Cant play any games on XBOX one as well. Games not syncing !! Stuck at loading screen!

Problem fixed,this link helped,one the mentioned serves was disabled

https://www.thewindowsclub.com/error-0x80080206-when-downloading-microsoft-store-apps

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey GameBeater, how are you today? Hope you're well.

First, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that click repair and then restore, open the app and try again.

If it still doesn't work:

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC and try again.