I can't download any game in xbox game pass

These steps are to solve your problem with the app.

my problem is in xbox game app not micrasoft store

sorry they didnt work. Also, it's Xbox game app

Hello @İlgi Kayıkcı! I hope that you are doing well!

I'm sorry for the inconvenience this situation is causing you. I will list below some solutions that can fix this issue. Please give it a try and let us know the results.


Restart your device and the network hardware: Restart your computer as well as your router and then retry the downloading process.

Try a wired connection: Maybe the problem is appearing from your internet connection. If you’re running a wireless connection (Wi-Fi) then make sure to try using a wired network (ethernet cable) for a stable and faster connection.

Clear cache and data: Try clearing unnecessary background running tasks on the PC that should help a lot. Head over to the Task Manager and close the higher CPU/Memory consuming tasks one by one from the ‘Processes’ section.

Also, would you please let us know are you trying to download the games through the Xbox app or the Microsoft store ?

Thanks for contacting us my name is Samy, I am advisor independent and I will be helping you today.

How are you, mate?

Follow these steps, please.

1.Press Windows Key + i and go to apps, search for ''gaming services'' click ''advanced options'' and then ''terminate, repair and reset. Try installing the game again.

2.Launch PowerShell as an administrator and enter

“get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers”

Restart your PC, open PowerShell as admin again, and enter

“start ms-windows-store://pdp/?productid=9MWPM2CQNLHN”

The Microsoft Store will open and ask to install Gaming Services, install. Then try installing any game again.