I cant deposit rewards

i cant deposit my rewards into my account i have this message at the bottom of the my rewards page

"Temporary Delay in Deposits
Unfortunately, due to an issue outside of our system, your deposits are not currently going through. Another team is actively working on a fix, but we don’t yet have a resolution date. We are so sorry for the inconvenience. In the
meantime, please reach out to us on the support forum if we can answer any additional questions or help in any way."

why is this both my rewards and xbox account is a UK account so i dont see why im having this problem

:)

 

Why cant i deposit my rewards

why cant i deposit my rewards?

 

Can t deposit on my BR account

The rewards still cant be deposited, I change my info adress , and my account and my rewards is on Brasil , WHy can't rewards deposit like always had deposit. Stop creating problems to don't give the rewards that I earned.

 

Hi TH0MP50N. Unfortunately, there is currently an issue which is preventing a deposit to your Microsoft account. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received an estimate on when this problem will be resolved. While their fix
was able to let us make a deposit in June, they have not yet been able to provide us with a consistent solution to this error. We apologize for the inconvenience.