I can't delete or upload any captures!

Hi Kool kestrel,

Greetings!

Thank you for posting in Microsoft Community.

We’d like to know more about it in details so that we can provide a more accurate resolution for you.

• Are you getting any error codes?
  

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.



You can delete captures from the Xbox network, your console, or both. To turn off automatic uploading from your console, press the Xbox button to open the guide, then go to Profile & system > Settings > Preferences > Capture & share > Automatically upload.

Reference: Capture game clips and screenshots | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Unfortunately, no improvement. Deleted videos are reappearing at the same speed as they are deleted.

Yes, the router used for wifi-connection

Hello, we have received some similar occurrences in our community.

Unfortunately we still don't have any official position from Microsoft, the ideal in these cases would be contact Xbox support, they may have some more up-to-date information.

https://support.xbox.com/en-US/contact-us/