i cant create a custom profile picture

Discus and support i cant create a custom profile picture in XBoX on Consoles to solve the problem; It says i'm not old enough but i want to know how i can change this if possible or another solution. thank you f0b35b41-51ec-4483-a851-64eba5cb303a Discussion in 'XBoX on Consoles' started by sn0wb0und11, Jul 15, 2017.

  1. sn0wb0und11
    sn0wb0und11 Guest

    i cant create a custom profile picture


    It says i'm not old enough but i want to know how i can change this if possible or another solution. thank you

    :)
     
    sn0wb0und11, Jul 15, 2017
    #1
  2. GTFO FusionzZ
    GTFO FusionzZ Guest
    Custom Gamer picture

    I wanna know how I can create and upload a custom gamer-picture on my profile.

    Can anyone help me?
     
    GTFO FusionzZ, Jul 15, 2017
    #2
  3. xXOFFHANDCOLTXx
    xXOFFHANDCOLTXx Guest
    cant change my profile pic

    i went to change my profile pic to a custom picture and it said i cant cause of past behavior
     
    xXOFFHANDCOLTXx, Jul 15, 2017
    #3
  4. Daft Badger
    Daft Badger Guest

    i cant create a custom profile picture

    Nothing you can do.

    If your account age/dob is under 18 then you will have to wait until you are old enough.

    The date of birth on your account can't be changed.
     
    Daft Badger, Jul 15, 2017
    #4
  5. Daft Badger Win User

    i cant create a custom profile picture

    Nothing you can do.

    If your account age/dob is under 18 then you will have to wait until you are old enough.

    The date of birth on your account can't be changed.
  6. bowski477 Win User

    I cant get a custom profile picture

    The date of birth on an Xbox account is permanent even if you change it on your MS account. There is no way to change the DOB on an Xbox account. If the OP has changed the DOB on their MS account it would not reflect on the Xbox account and would still
    restrict them from the custom gamerpic option.
  7. Yombi GS Win User

    I cant get a custom profile picture

    Maybe your date of birth is wrong and needs adjusting too the right age.
  8. ThisGameIsSucky Win User

    I cant get a custom profile picture

    Double check the content/age restrictions on the console. Then proceed to
    http://account.microsoft.com     and got up at the top to the "Your Info" tab and make sure that its all correct. If it is not correct simply click "Edit date of birth" on the right. Then reboot your console and give it up to 24hrs to process (it'll probably
    just take like 5 minutes.) If you cannot change it still try and contact support. If that doesn't resolve it your may have service outages or past behavior online via enforcement action may be prohibiting you from changing the profile picture. If the latter
    is the case, I'm sorry.
  9. Ezzn Win User

    I cant get a custom profile picture

    I had to update mine, from the xbox profile and the Microsoft account. Once I did, it took about 30mins to update.
Thema:

i cant create a custom profile picture

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