I can't convert my microsoft rewards points to a xbox gift card even if I have enough points.

For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The Xbox Rewards program is not the same.

If you have enough Microsoft reward points, then you need to redeem the reward points for Xbox/Microsoft Gift Cards on the redeem page of Microsoft rewards. Then once the gift card codes have been emailed to you, then you can redeem those gift card codes on https://account.microsoft.com/billing/redeem Once you have enough money from the Xbox Gift Cards, you can then purchase Minecraft from the Microsoft Store or Xbox Store (depending on which version you want).

What alphanumeric code? I'm trying to buy a gift card with reward points not use a gift card. I can't get a gift card because it won't accept the reward points. I shouldn't need a phone number when I'm purchasing on my console. I can buy games on the store okay using my credit card without messing about with phone numbers and emails.

I've tried buying the gift card on this site on my phone but it won't process the mobile phone number I enter. I've even tried my 2nd mobile.

I have £10 of reward points but xbox won't accept them. Why can't Microsoft just send a gift card code to my email? This isn't an uncommon problem, thousands are experiencing this nonsense.

At this stage, I think I may as well sell my xbox and stick with Nintendo.

@HomegrownSilky thanks for your reply.

When I go to Redeem, it shows progress bar for the Xbox Gift Card but I can't click it. Even when I try to set any reward as goal and smash the button a thousand times, it doesn't set it as goal. Please note, I don't have enough points to redeem even $1 gift card.

It's referring to the Microsoft Rewards program. If you have enough rewards points, you can use them to redeem an Xbox gift card. http://rewards.microsoft.com