I can't contact Xbox Support?

Discus and support I can't contact Xbox Support? in XBoX on Consoles to solve the problem; My controller has broken, it suddenly just started making a buzzing noise and gave up. I need to discuss the warranty with Xbox support, but whenever... Discussion in 'XBoX on Consoles' started by Smeggbert, Nov 11, 2022.

  1. Smeggbert
    Smeggbert Guest

    I can't contact Xbox Support?


    My controller has broken, it suddenly just started making a buzzing noise and gave up.

    I need to discuss the warranty with Xbox support, but whenever I "Request a call back" it says "Something went wrong our end"

    I have tried different numbers, I have tried using different options, I have tried different browsers, I have tried using my phone vs using my PC, nothing works.

    How am I supposed to get in touch with Xbox Support if this feature isn't working? There is no advertised telephone number anywhere. Honestly, I should be able to easily contact somebody about this kind of fault.

    :)
     
    Smeggbert, Nov 11, 2022
    #1
  2. Smeggbert Win User

    I can't contact Xbox Support?

    The controller is only just out of warranty, by 2 months. I want to discuss this with somebody, as it doesn't seem like this product was fit for service if it only functioned for 2 months more than the warranty.

    I haven't been able to request a replacement because it says it is out of warranty.
  3. JosefLBohorquez Win User

    I can't contact Xbox Support?

    Hi, I don’t like to give bad news but unfortunately no one at Microsoft can send a replacement controller if it’s out warranty

    Probably their system is not going to let them proceed as soon as they verify the controller serial
  4. JosefLBohorquez Win User

    I can't contact Xbox Support?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this SMEGGBERT

    May I know what happened with the warranty?
    The controller it’s out of warranty?

    Or what happens when you try to request a replacement?
  5. JosefLBohorquez Win User

    I can't contact Xbox Support?

    Hi, you can try opening a private chat using the contact us page.

    In some cases the option appears depending on the category selected.
    Try changing categories until your find the desired option
  6. Smeggbert Win User

    I can't contact Xbox Support?

    Is there a way of contacting Xbox Support that doesn't involve the call back system which isn't working?
Thema:

I can't contact Xbox Support?

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