I can't connect to xbox live

Hello,

I can't connect to Xbox Live and I don't know why :

- I have paid yesterday my monthly subscription

- My Xbox One is online, I can't see the number of friends who are connected, but I can't see their Aka

- I'm a casual player, I don't have premature disconnect habbits or behavior issue

Otherwise I can't reach the "payment" and the "historic" part on my microsft account, so I don't know if there is a link with my Live Gold membership

Can you help me, since this morning I can't play or communicate with friends

Best regards,

Alix Claverie

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:)

 

I can't connect to Xbox Live.

It is definitely Verizon's problem, and not just with Fios.

Most of Baltimore and outlying counties seem to be affected.

My brother has DSL and cannot log onto ANYTHING Microsoft from home.

My cousin has fios. We called him this morning and he cannot get on MSN Hotmail etc.

I live in between both of them about 15 minutes away, but I have Comcast, and have no problems what so ever.

HA HA !!!!

 

I can't connect to Xbox Live.

I've been using an ethernet cable connected to my laptop to connect to Xbox Live for over a year. All of the sudden it stopped working yesterday. I haven't changed anything. I went through everything to make sure my laptop was still sharing the internet
and it was.I've tried connecting using both my laptops, which both worked before yesterday. The laptops I've been using are an old HP Dv7 - 1240us and a new HP Elitebook 8730w. I've been getting the message, "Can't obtain IP Address from your router or modem."
My xbox stops connecting before "Network." Verison is my ISP.

I went through all the troubleshooting on my xbox and on xbox.com. Nothing has worked. Someone please help me. Thank you for any attempts.

 

If you can't reach the payment or history page on your Microsoft Account via the web, you'll likely have to call billing support to straighten out the issue. You can reach Xbox Support at
https://support.xbox.com/contact-us and select Billing for assistance with this issue.

 

Log in here to check your membership status:
https://account.microsoft.com/services/

 

Thanks for your answers, finally it seems to be a global issue from microsoft

Problème sur Xbox live, le réseau ne fonctionne pas | Downdetector