I can't connect to Xbox live via Xbox 1.

JButta30 · Feb 23, 2015

I've been trying all day to trouble shoot Whats wrong. I cannot connect at all to the internet or xbl via Xb1. I have restarted the Xbox multiple times, my router as well. I've also narrowed the issue to either Xbox live or the Xbox one. My PlayStation connects,
and the tablets connect. I checked multiple times, Xbox says all services are up and running. Apollo can anyone help me out. Thanks in advance.

:)

Silv3rEy3d · Feb 23, 2015

Can't connect to Xbox LIVE

Already updated via USB. Got the new menu and everything, but still can't connect to Xbox LIVE.

NBHK BONE KING · Feb 23, 2015

Trouble connecting to live, downloadin profile

Not only I can't connect to xbox live. It deleted my profile when it said to sign in my email to check if update is needed an security purposes an now I can't download my profile cause of connection error via xbox live

JButta30 · Feb 23, 2015

An update my Xbox360 works. I see people online that are on Xbox1. fyi

Malacath · Oct 31, 2018

It's happened to me twice today.

I get kicked off Destiny. Always while waiting to respawn in the crucible.

I then cannot connect to xbox Live until I have restarted my console.

It's annoying.

NBHK BONE KING

Not only I can't connect to xbox live. It deleted my profile when it said to sign in my email to check if update is needed an security purposes an now I can't download my profile cause of connection error via xbox live

Mortal Exo

UNABLE TO ACCESS XBOX LIVE.

Suddenly tonight I can't run anything requiring xbox live. I'm prompted to check my connection. When I check my connection via the connection test in network settings everything is fine. The console connects to my router, to the internet and to xbox live
just fine. What gives?

Silv3rEy3d

Already updated via USB. Got the new menu and everything, but still can't connect to Xbox LIVE.

smileskybird

According to my HDTV, when I connect my Xbox 360 to it via HDMI cable my HDTV says I have Dolby Digital 1080p connection. But when I connect my Xbox 1 to it via HDMI cable my HDTV says I've only got a STEREO 1080p 12BIT connection, and Xbox 360 is last gen.
I went to my settings on my Xbox 1 and can't use 5.1 or 7.1 because I don't use a home theatre system. But I do have a turtle beach dolby headset which I can connect to both consoles via the optical port. Even if it's "stereo uncompressed" with Xbox 1, the
word Dolby in Dolby Digital (in 360) seems more intriguing than Stereo.

DAVIDHudgensOG

My ISP is Frontier Comm. I've called them to ask if it was the router or the connection, but they weren't much help. The good news is that I was finally able to log in via the desktop PC and modify my Live account and redeem the 1 month live trial. Unfortunately,
that won't do me any good if I can't connect on the Xbox console and download updates and games. This is really frustrating.

I can't connect to Xbox live via Xbox 1.